Refund Policy
House of Anaraa - Return & Exchange Policy
At House of Anaraa, we value your satisfaction and strive to offer the finest chikankari pieces. If you are not entirely satisfied with your purchase, we’re here to help.
Returns & Exchanges
1. Eligibility for Return & Exchange:
• Returns and exchanges are accepted within 7 days of receiving your order.
• The product must be unused, unwashed, and in its original packaging with all tags intact.
• Products bought on sale or during promotions are not eligible for returns or exchanges.
2. Exchange Process:
• Exchanges are subject to stock availability.
• If your desired product is unavailable, you will be offered a store credit valid for 6 months.
3. Non-Returnable Items:
• Customized or made-to-order items.
• Accessories and dupattas.
• Products damaged due to improper handling.
4. How to Initiate a Return or Exchange:
• Contact our team at
houseofanaraa@gmail.com
Contact no’s-
7408440300
+91 93691 04589
within 7 days of receiving the product.
• Provide your order number and a clear image of the product highlighting the issue.
• Once approved, we will guide you through the return process.
5. Refunds:
• Refunds are only applicable in case of a defective or damaged product.
• For other returns, we offer store credit or an exchange.
6. Shipping Costs:
• Return shipping charges are the responsibility of the customer.
• In case of a defective or incorrect product, we will cover the return shipping cost.